Conditions of Sale

  1. We accept orders by telephone (048-950-5050), fax (048-950-5057) and email.
  2. All orders are Cash on Delivery (Daibiki) only.
  3. Items that are out of stock will be placed on back order.
  4. We do not provide any form of credit account.

Shipping & Returns

  1. DELIVERY→ Anywhere in Japan by YAMATO TAKKYUBIN.
  2. DELIVERY TIMES AVAILABLE→ AM 9-12, PM 12-2, 2-4, 4-6, 6-8 & 8-9.
  3. CASH ON DELIVERY (Daibiki)→ Payments for CoD cannot be made with a credit card.
  4. Free Delivery when you order goods worth ¥10,000 or over.(Sorry this is not available to Hokkaido, Okinawa & any remote island.)
  5. If there is any problem regarding quality or ordered quantity, please inform us within three days from the date of purchase. After that we are not responsible.
  6. Orders placed before 2:00 PM Monday through Saturday will be sent out on the same day. Orders placed after 2:00 PM on Saturday will be sent out on the following Monday.
    We do not ship goods on Sunday.